Our privacy policies and procedures have been developed based on the following principles:
No-Spam: We only send communications to individuals who have voluntarily provided their contact information, agreed to receive our communications, inquired about our products and services, and/or have done business with us in the past. We allow email and telephone communication recipients to easily opt-out of future communications.
Collection for Users: We collect information online primarily to provide our visitors with a more personalized experience on our site, such as tailoring search results or communications to match the resorts or features they are interested in.
Security: We implement reasonable physical, electronic, and managerial measures to protect information you provide to us.
Sharing: We carefully share information with our business partners (such as travel agencies) for the purpose of providing you with relevant products and services. We do not sell or otherwise transfer your personal information to third-parties who are not involved in providing you with our products, services, and related services.
Our website is not intended for minors under 13 years of age. No one under age 13 may provide any information to or on the website. We do not knowingly collect personal information from minors under 13. If you are under 13, do not use or provide any information on this website or through any of its features, register on our website, make any bookings through our website, use any of the interactive features of our website or provide any information about yourself to us, including your name, address, telephone number, email address, or any username you may use. If we learn we have collected or received personal information from a minor under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor under 13, please contact us at the information provided in the “Contact Us” section provided at the end of this policy.
We have taken necessary measures to ensure the security of your personal information, including safeguarding it from accidental loss and unauthorized access, use, alteration, and disclosure. The information you provide us, such as your email address, mailing address, or telephone number, is stored securely on our servers and we use encryption technologies for payment and financial information.
However, the safety of your information also depends on you. If you have been given a password for accessing certain parts of our website, it is your responsibility to keep it confidential. We request you not to share it with anyone. Using public or unsecured Wi-Fi networks may also put your information at risk.
Please note that the internet is never completely secure, and while we strive to protect your personal information, we cannot guarantee the security of the information transmitted to our website. Any transmission of personal information is done at your own risk and we are not responsible for any circumvention of privacy settings or security measures on our website.
We collect several types of information from and about users of our websites, including:
Information about your use of the website, such as your browser, service provider, internet connection, IP address, and search engines used
Personally identifiable information (PII) such as name, postal address, email address, telephone number, and other information that can be used to identify you
Records and copies of your correspondence with the company, such as emails, live chat, and telephone records
Details of transactions carried out through the website, including financial information (e.g. credit applications)
Information about you that does not individually identify you, such as navigational information, search inquiries, and information produced while interacting with the website
Information collected directly from you when you provide it (e.g. filling in forms)
Information collected automatically as you navigate the website
Information collected from third parties, such as advertising companies.
We use automatic data collection technologies to gather information about your device, browsing actions, and patterns, such as: details of your visits to our websites, such as traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites such as information about your computer and internet connection, such as your IP address, operating system, and browser type.
We use the information collected about you or that you provide to us, including any Personal Information:
We may disclose aggregated or statistical information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
We do not:
From time to time, we may use other companies and individuals to perform certain functions on our behalf, such as administering email services and running promotions. These parties will only have access to the information necessary to perform their specific function and are prohibited from using it for any other purpose.
Our Big Oak RV Resort TX booking website is intended for use by residents of the United States. If you are accessing our website from outside the United States, please be aware that your information will be processed and maintained on servers located within the United States.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we recommend that you review their privacy policies.
Our website may feature chat rooms, forums, message boards, and similar technologies. Information disclosed in these public areas is not protected, and we advise caution when deciding to disclose personal information in these areas
We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising
Do Not Track Feature