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Privacy Policy

Our Big Oak RV Resort TX respects the privacy of individuals who visit our website, send us an email, or participate in features and services we offer online. We take the privacy of our website users seriously and utilize security measures to protect their privacy online. Because our resort gathers information from visitors to our site, we have created this privacy policy to help you understand the terms and conditions surrounding the collection and use of that information. This statement explains the types of information we gather, how it is used, and for what purposes.

Our privacy policies and procedures have been developed based on the following principles:

No-Spam: We only send communications to individuals who have voluntarily provided their contact information, agreed to receive our communications, inquired about our products and services, and/or have done business with us in the past. We allow email and telephone communication recipients to easily opt-out of future communications.

Collection for Users: We collect information online primarily to provide our visitors with a more personalized experience on our site, such as tailoring search results or communications to match the resorts or features they are interested in. 

Security: We implement reasonable physical, electronic, and managerial measures to protect information you provide to us. 

Sharing: We carefully share information with our business partners (such as travel agencies) for the purpose of providing you with relevant products and services. We do not sell or otherwise transfer your personal information to third-parties who are not involved in providing you with our products, services, and related services.

Website User Agreement

Please read this policy carefully to understand our policies and practices regarding your information and how we use it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using our website, you agree to this privacy policy. This policy may change from time to time. Your continued use of our website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our website is not intended for minors under 13 years of age. No one under age 13 may provide any information to or on the website. We do not knowingly collect personal information from minors under 13. If you are under 13, do not use or provide any information on this website or through any of its features, register on our website, make any bookings through our website, use any of the interactive features of our website or provide any information about yourself to us, including your name, address, telephone number, email address, or any username you may use. If we learn we have collected or received personal information from a minor under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor under 13, please contact us at the information provided in the “Contact Us” section provided at the end of this policy.

Data Security

We have taken necessary measures to ensure the security of your personal information, including safeguarding it from accidental loss and unauthorized access, use, alteration, and disclosure. The information you provide us, such as your email address, mailing address, or telephone number, is stored securely on our servers and we use encryption technologies for payment and financial information.

However, the safety of your information also depends on you. If you have been given a password for accessing certain parts of our website, it is your responsibility to keep it confidential. We request you not to share it with anyone. Using public or unsecured Wi-Fi networks may also put your information at risk.

Please note that the internet is never completely secure, and while we strive to protect your personal information, we cannot guarantee the security of the information transmitted to our website. Any transmission of personal information is done at your own risk and we are not responsible for any circumvention of privacy settings or security measures on our website.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our websites, including:

  • Information about your use of the website, such as your browser, service provider, internet connection, IP address, and search engines used

  • Personally identifiable information (PII) such as name, postal address, email address, telephone number, and other information that can be used to identify you

  • Records and copies of your correspondence with the company, such as emails, live chat, and telephone records

  • Details of transactions carried out through the website, including financial information (e.g. credit applications)

  • Information about you that does not individually identify you, such as navigational information, search inquiries, and information produced while interacting with the website

  • Information collected directly from you when you provide it (e.g. filling in forms)

  • Information collected automatically as you navigate the website

  • Information collected from third parties, such as advertising companies.

Information We Collect Through Automatic Data Collection Technologies.

We use automatic data collection technologies to gather information about your device, browsing actions, and patterns, such as: details of your visits to our websites, such as traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites such as information about your computer and internet connection, such as your IP address, operating system, and browser type.

The Technologies Used:

  • Cookies (or browser cookies) – small files placed on your hard drive by our website that can be refused or limited by adjusting the appropriate setting on your browser.
  • Flash Cookies – used by our websites to collect and store information about your preferences and navigation. These can be disabled or limited by adjusting the appropriate settings on your browser.
  • Web Beacons – small electronic files in our websites or email communications that track website statistics and user activity.
    Similar Technologies – our dealership may use similar technologies for similar purposes.

How We Use and Disclose Your Information

We use the information collected about you or that you provide to us, including any Personal Information:

  • To present our resort booking website and its contents to you.
  • To provide you with information, or offers regarding our resort booking services.
  • To fulfill any other purpose for which you provide information.
  • To provide you with notices regarding any accounts or payments you have with us.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our website or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our website.
    In any other way we describe when you provide the information.
    For any other purpose with your affirmative consent.

We may disclose aggregated or statistical information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it. For example, if you request information about a specific resort, we may transmit the contents of that request and your email address to the resort for a response.
  • For any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

  • If we have a good faith belief that such disclosure is appropriate in order to comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • In the event that we sell or otherwise transfer substantially all, or even a particular portion of our business assets (such as selling the business to new owners), consumer information may be transferred as part of the transaction, whether by sale, merger, divestiture, restructuring, reorganization, dissolution, or other asset transfer, whether as a going concern or as part of any bankruptcy, liquidation, similar proceeding or sale of assets.
  • To enforce or apply the terms of any contract we have with you, or other agreements, including for billing and collection purposes.
  • If we have a good faith belief that disclosure is appropriate to protect the rights, property, or safety of us, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not:

  • Share customer personal information with other companies for their direct marketing use.
  • Sell, rent, or trade consumer information to third parties, other than as described herein.
  • Have any responsibility for any third parties who collect personally identifiable information about your online activities over time and across different websites when you use our website.
  • Provide website visitors with the ability to review and correct personal information that has previously been submitted. However, should you wish to update your current email address, mailing address, or any other information, please contact us at the email address or telephone number provided at the bottom of this policy.

Information Sharing with Third Parties

From time to time, we may use other companies and individuals to perform certain functions on our behalf, such as administering email services and running promotions. These parties will only have access to the information necessary to perform their specific function and are prohibited from using it for any other purpose.

International Use

Our Big Oak RV Resort TX booking website is intended for use by residents of the United States. If you are accessing our website from outside the United States, please be aware that your information will be processed and maintained on servers located within the United States.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we recommend that you review their privacy policies.

Public Discussion Areas

Our website may feature chat rooms, forums, message boards, and similar technologies. Information disclosed in these public areas is not protected, and we advise caution when deciding to disclose personal information in these areas

Choices About How We Use and Disclose Your Information

We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising

  • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
  • Note: If you disable or refuse cookies, some parts of our website may then be inaccessible or not function properly.

Opt-Out Procedures

  • If you do not wish to receive promotional emails from us, you can opt-out by sending us an email or using the unsubscribe link provided in our email to you.
  • Note: This opt-out does not apply to non-advertising information provided to us as a result of a product purchase or other transactions (for example, a reservation).
  • If you have any difficulty in opting-out of any communications from us, please contact us at the phone number and email listed below.

Do Not Track Feature

  • Some browsers have a “Do Not Track” (DNT) feature that signals websites and online services not to track you.
  • Currently, we do not respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.

Changes to This Policy / Effective Date

  • We post any changes to our privacy policy on this page and include a notice on the homepage(s) of our website(s).
  • If we make material changes to how we treat personal information, we will notify you through a notice on the homepage(s) of our website(s) and may contact you by email as well.
  • You are responsible for ensuring we have an up-to-date, active and deliverable email address for you and for periodically checking our websites and this privacy policy for any changes.

Contact Information

  • If you have any questions about this privacy policy or our privacy practices, you may contact us by clicking here.